Holly was always cheerful and up beat in spite of having to deal with a property that was basically a tear down. She did a wonderful job presenting the property emphasizing the strengths of the location while honestly dealing with the issues of a house that need a lot of attention. She was on top of the legal issues associated with the transaction and made sure things that needed to get done were done on time. Holly installed a smoke detector and arranged the inspection by the fire department to meet the town requirements prior to sale. We were kept informed every step of the way with timely emails as to what was happening. She is a pleasure to work with, knowledgeable about technical issues, and gets things done.